Most orders are processed and shipped within 48 hours (two working days). We ship with PostNord (the Mail) and you are likely to receive the parcel three to four working days after we handed it over to them
If a delivery "is lost" we will replace it without extra cost for you after 30 days.
Not collected or undeliverable: If the parcel is not collected or cannot be delivered due to an error in the address entered on the order and is returned to us we can resend it for the actual shipping cost, or credit you the paid amount minus the cost for actual shipping and a €10 handling fee (however never more than 50% of what you originally paid). Returns that are not claimed within 90 days will be taken back to stock without refunds.