We will happily exchange or refund any product that is defective, or that you return unopened in its original condition. You are free to return and exchange (to another size or colour) any item within 14 days. All returned items must be in their original conditions and unopened.
If you have any questions regarding returns please contact us for instructions as there isn't much point in returning hosiery that has been worn!
When you cancel an order you should return the products to us within 14 days. We will refund your money within 14 days of the cancellation.
Visit http://eu.urbanlegs.com/mypage to find your order and claim a return or an exchange.